This policy explains how personal information is handled through Andrea T Edwards’ website, including enquiries about speaking, workshops, training and coaching. It covers this website, not the separate WordPress blog or other websites linked from it.
Who to contact
For questions about your information or to make a privacy request, contact Andrea T Edwards using the contact form. Put “Privacy request” in the subject and describe your request. Please do not send passwords, payment details or identity documents through the form.
Information collected
- Enquiries: your name, email address, subject, message and the time you submit it. Any other personal information you choose to include in your message is also received.
- Technical information: hosting and security services may process your IP address, browser and device information, request details and error logs to deliver and protect the website.
- Third-party content: embedded media and anti-spam services may receive information when your browser connects to them, as explained below.
How information is used
Enquiry information is used to respond to you, discuss requested services, arrange work and maintain relevant correspondence. Technical information is used to operate the website, diagnose problems and prevent spam or misuse. Sending an enquiry does not automatically subscribe you to a newsletter. Newsletter and social-platform links take you to separate services with their own privacy notices.
Services that process information
- Replit: provides website hosting and database infrastructure. Enquiries are stored in the website’s database.
- Resend: is used for enquiry notification emails when email delivery is configured. Notifications include the details submitted in the form.
- Google reCAPTCHA: helps protect the enquiry form from automated abuse. Google receives the verification request, including your IP address, and may process browser information and cookies. See Google’s Privacy Policy and Terms of Service.
- Embedded media: YouTube and podcast services may receive your IP address and browser information when their content loads, and may use cookies or similar technologies under their own policies.
Service providers may process information outside your country, including outside Singapore. Their locations and practices depend on the service used. Information may also need to be disclosed where required by applicable law.
Cookies and browser storage
This website and its service providers may use cookies or browser storage for functionality, security and embedded content. Third-party media can make requests when a page loads, not only when you press play. You can manage cookies through your browser settings, although blocking them may affect reCAPTCHA, media playback or other features. External services may also provide their own privacy controls.
Payments and external purchases
This website does not currently offer an online checkout or collect payment-card details. Links to books, event services or other external purchase pages lead to separate websites; purchases made there are governed by those providers’ privacy policies and terms.
If online payments are introduced here in future, this policy will be updated before launch to identify the payment provider, the information processed and how it is used.
Retention and security
Enquiries are stored to support responses and relevant business correspondence. There is currently no fixed automatic deletion schedule for enquiry records. Information may also remain in backups. You can ask for information that is no longer needed to be deleted; any applicable legal obligations and backup limitations will be considered when responding.
The site uses security measures such as encrypted connections and anti-spam checks. No website, transmission method or storage system can be guaranteed completely secure.
Your choices and privacy requests
You may request access to or correction of information you have provided, ask for deletion, or raise a concern about its use. Depending on the law that applies, you may also have rights to withdraw consent, object to processing or make a complaint to a relevant data-protection authority. Some requests may be subject to legal exceptions. Reasonable verification may be needed before information is disclosed or changed.
Use the contact form to make a request. Provide only the details needed to identify your correspondence and explain what you would like done.
Changes to this policy
This policy will be revised when the website’s services or handling of personal information changes. The date at the top identifies the latest revision. Please review this page before submitting information.